The charming resort-style Estia Health Encounter Bay is an elegant residence renowned for its service excellence and warm hospitality.Established in 2003 it exudes a gracious character and offers a pampered lifestyle to residents who enjoy the irresistible essence of beaches and cool ocean breezes complemented by a range of sumptuous meals quality wines picturesque views comfortable private rooms and a luxury spa.
Estia Health Encounter Bay is equipped with the most modern facilities and delivers a level of welcoming friendliness that embodies the warm spirit of the south.Various members of staff speak a second language and a number have been at the residence for many years providing a genuine sense of familiarity stability and understanding.
A dedicated cognitive support unit is also part of Estia Health Encounter Bay and is designed specifically for those with memory and cognitive care needs including dementia. This facility allows residents to benefit from specially trained staff and a dedicated lifestyle and activities program
Rooms and services
Comprising all single private ensuite rooms Estia Health Encounter Bay can meet the full range of care needs from semi-independent living to high-level care. Our ‘ageing-in-place’ capabilities allow residents to stay at Estia Health Encounter Bay even if their care requirements change.All meals including full morning and afternoon teas are made on-site by our in-house chef and can be tailored to the specific dietary needs of residents.
FeaturesOur facilities and services include:
Registered Nurse on duty 24 hours a day
55 private single rooms with ensuite and individual climate control
66 private single rooms with ensuite
Specialist cognitive and memory care (dementia) unit
Individually tailored clinical care and lifestyle programs
Massage and physiotherapy
Access to allied health practitioners
Spa/hydrotherapy bath
Extensive lifestyle program
24-hour emergency call service
Nutritious freshly prepared meals cooked on-site
Grand piano
In-house cook and kitchen
Tea and coffee facilities
Sunrooms and lounges
Health and exercise studio
Multi-purpose room for family functions
Private dining room for family functions
Computers for residents’ use
Facility owned bus
On-site laundry
Hairdressing and beauty salon
Chaperone service to local shops and businesses (fees apply)
Attractive gardens and courtyards
Safe and secure surroundings
Flexible emergency and short term respite
Plenty of on-site parking
Car parking for residents